Communications Officer

Role Purpose / Summary: EduCampus are looking to appoint a Communications Officer to provide assistance to the Procurement & Contracts Manager in relation to communications and engagement with key stakeholders. The position will involve the co-ordination of client engagement activities as well as developing and delivery a communications plan for the company. This is a newly created role and will report directly to the Procurement & Contracts Manager.The successful candidate must have a proven track record in a communications or customer engagement role. They must have the ability to engage with clients, suppliers and other key stakeholders to build positive relationships at all levels. Key Responsibility Areas: The successful candidate will undertake the following:·Build excellent relationships and establish credibility with client’s, suppliers and stakeholders to understand their requirements and deliver quality services.·Engage with new clients to assess their needs, identify requirements, and engage with internal departments to propose solutions that address those requirements.·Organise and manage the programme of client service review meetings with client representatives.·Develop a communications plan for the organisation and co-ordinate the delivery of the plan.·Prepare and deliver presentations on aspects of EduCampus’ services to both current and prospective clients.·Assist in establishing and maintaining quality processes and reporting systems related to the organisation's contracts and procurement obligations.·Prepare and issue external communications to clients through channels such as email newsletters, website and social media updates.·Provide cover for the administration team including duties such as reception, answering the phone, and facilitating meetings during periods of planned / unplanned absence.·Any other duties within the general requirement of the role which may be required from time to time.Required Experience, Skills & Aptitudes: Essential:·A proven ability to build relationships with key stakeholders in a similar role.·Strong interpersonal skills and excellent written and oral communication skills.·Experience in the use of social media platforms.·Flexibility to respond to changing situations that require priority responses.·Trustworthy, open and transparent, with a high degree of personal integrity.·A high level of motivation and enthusiasm for the job and a can-do attitude.·Ability to deal with sensitive issues and maintain confidentiality.·Ability to represent EduCampus Services Limited in a in a professional manner at all times.·Strong presentation skills to management level.·Ability to work in a collaborative, fast-moving, and dynamic environment.·An organised approach to work and an ability to prioritise effectively in a busy and changing environment.Qualifications: Essential:Educated to Leaving Certificate level or equivalent with relevant experience.Other Relevant Information: ·Experience of large-scale management information systems.·A degree or equivalent academic or professional 3rd level qualification.·Experience of the public procurement processes, preferably in the Higher Education or Research sector.·Understanding of the education sector and ICT environment.·Excited to go above and beyond for customers.Location :The successful candidate will be based at EduCampus’s office, 5 Exchange Place, IFSC, Dublin 1. Closing Date: We aim to fill this vacancy as quickly as possible and will close adverts as soon as we have found the right candidate. We would therefore advise interested applicants to submit an application as early as possible.How to Apply: Interested applicants should send their CV with cover letter and include your salary expectations. Equal Opportunity: EduCampus DAC is proud to be an equal opportunity employer.